Privacy Policy

Effective date: July 19, 2026

Oahu Junk Haulers respects your privacy. This Privacy Policy explains how Oahu Junk Haulers LLC, doing business as Oahu Junk Haulers (“Oahu Junk Haulers,” “we,” “us,” or “our”), collects, uses, discloses, sells, shares, and protects information when you visit OahuJunkHaulers.com, submit a service request, communicate with us, or otherwise use our website and related services.

By using OahuJunkHaulers.com, you acknowledge the practices described in this Privacy Policy.

1. Our Services

OahuJunkHaulers.com is an online directory, advertising, referral, and lead-generation website that helps consumers connect with independent junk-removal companies, haulers, contractors, and related service providers serving Oʻahu, Hawaiʻi.

Unless expressly stated otherwise, we do not personally perform junk-removal or hauling services. When you submit a service request, we may sell or share the request and your contact information with one or more independent service providers that may be able to assist you.

2. Information We Collect

We may collect information that you provide directly, information collected automatically when you use the website, and information received from service providers and other third parties.

Information You Provide

When you submit a quote request, contact form, telephone inquiry, email, review, or other communication, we may collect:

Your name;
Telephone number;
Email address;
Service address, ZIP code, neighborhood, or general location;
Type of service requested;
Description of the items or materials to be removed;
Estimated volume or quantity of junk;
Photographs you upload;
Preferred service date or timing;
Property-access details;
Communications between you and us;
Information about the service provider you selected;
Feedback, reviews, or complaints; and
Any other information you voluntarily provide.

Please do not submit Social Security numbers, banking credentials, payment-card information, medical information, government identification numbers, or other highly sensitive information through a general service-request form.

Information Collected Automatically

When you visit the website, we and our technology providers may automatically collect certain information, including:

Internet Protocol address;
Browser type;
Device type;
Operating system;
Approximate geographic location;
Referring website or search engine;
Pages viewed;
Links or buttons clicked;
Date and time of visits;
Time spent on the website;
General website interaction data;
Cookie identifiers; and
Information about website errors and performance.

We may collect this information through cookies, analytics tags, pixels, server logs, local storage, and similar technologies.

Information From Service Providers

Independent service providers may provide us with information about leads or service requests, including whether they contacted you, provided an estimate, scheduled an appointment, completed a job, or received a complaint.

This information may be used to administer our referral relationships, assess lead quality, resolve disputes, prevent fraud, and improve our services.

3. How We Use Information

We may use the information we collect to:

Process and respond to service requests;
Connect consumers with local junk-removal providers;
Sell or distribute leads to participating service providers;
Allow providers to contact consumers about requested services;
Determine whether a request is within a provider’s service area;
Request additional information about a project;
Schedule or facilitate estimates and appointments;
Communicate by telephone, text message, or email;
Operate, maintain, and improve the website;
Understand how visitors find and use the website;
Measure advertising and marketing performance;
Maintain contractor and directory listings;
Manage relationships with service providers;
Monitor the quality and outcome of referrals;
Prevent fraud, spam, abuse, and security incidents;
Investigate complaints and enforce our Terms of Service;
Comply with legal obligations; and
Protect our rights, users, service providers, and the public.

We may combine information collected from different sources for these purposes.

Oahu Junk Haulers operates as a lead-generation and referral service.

When you request a quote or submit information about a junk-removal project, we may sell, license, transfer, or otherwise share your service request with one or more independent local service providers.

The information provided to those service providers may include:

Your name;
Telephone number;
Email address;
Service location;
Project description;
Photographs;
Requested timing; and
Other details you submit concerning the project.

Participating providers may pay us for leads, referrals, telephone calls, appointments, advertising, listings, or completed jobs.

A lead may be provided to more than one service provider unless we expressly represent that the request is exclusive.

Service providers receiving your information are independent businesses. Their collection, use, storage, and protection of your information are governed by their own privacy practices after the information has been transferred to them.

Submitting a request does not guarantee that a provider will contact you, accept the project, provide an estimate, or perform the requested services.

5. Calls, Text Messages, and Emails

When you submit your contact information and request service, you authorize Oahu Junk Haulers and the service providers identified or described near the applicable form to contact you about your request.

Communications may be made through:

Telephone calls;
Text messages;
Emails; and
Voicemail messages.

Messages may concern your request, project details, estimates, scheduling, appointment reminders, service availability, and follow-up questions.

Message frequency varies. Message and data rates may apply.

You may request that text messages from a particular sender stop by replying STOP to an applicable message. You may request assistance by replying HELP. You may unsubscribe from promotional emails by using the unsubscribe instructions contained in the email.

Stopping text messages from one company does not necessarily stop communications from another independent provider that separately received your service request.

Consent to receive marketing calls or texts is not a condition of purchasing services from a particular provider. However, a provider needs permission to contact you in order to respond to a service request you submit.

You represent that the telephone number and email address you provide belong to you or that you are authorized to use them.

6. Google Analytics

We use Google Analytics 4 to understand how visitors find and interact with OahuJunkHaulers.com.

Our Google Analytics Measurement ID is:

G-2N94TRGEH3

Google Analytics may use cookies, tags, and similar technologies to collect information about website activity, such as:

Pages viewed;
Approximate location;
Device and browser information;
Referring sources;
Website interactions;
Session duration; and
General usage patterns.

Google may process information generated through your use of the website in accordance with its own privacy policies and terms.

We use Analytics information to measure website traffic, identify popular pages, improve website performance, diagnose problems, and evaluate our marketing efforts.

We do not knowingly send names, email addresses, telephone numbers, service addresses, or other directly identifying form information to Google Analytics as Analytics event parameters.

You may limit Analytics tracking by:

Blocking or deleting cookies through your browser settings;
Using browser privacy controls;
Using the Google Analytics Opt-out Browser Add-on, where available; or
Adjusting available cookie preferences on our website.

Blocking Analytics cookies should not prevent you from submitting a service request, although some website features may function differently.

7. Cookies and Similar Technologies

Cookies are small files placed on your browser or device. We may use cookies and similar technologies for:

Essential Functions

These technologies may support website security, form operation, fraud prevention, load balancing, and other functions necessary to operate the website.

Analytics

Analytics technologies help us understand website traffic, visitor interactions, popular pages, and technical performance.

Advertising and Attribution

When enabled, advertising technologies may help us determine whether a visitor reached the website through an advertisement and whether the visitor completed an action, such as submitting a quote request.

The specific cookies used may change as we update the website and our technology providers.

You can control cookies through your browser settings. Removing or rejecting cookies may affect website functionality.

Where legally required, we will request consent before using nonessential cookies or similar technologies.

8. Information We Disclose

We may disclose information to the following categories of recipients:

Junk-Removal Providers and Contractors

We may disclose or sell service-request information to independent providers so they can contact you, evaluate the project, offer an estimate, and potentially provide services.

Website and Technology Providers

We may disclose information to companies that provide services such as:

Website hosting;
Form processing;
Email delivery;
Telephone or text-message services;
Customer relationship management;
Analytics;
Website security;
Spam detection;
Data storage; and
Technical support.

These providers may process information on our behalf or under their own applicable terms and privacy policies.

Professional Advisers

Information may be disclosed to attorneys, accountants, insurers, consultants, and other professional advisers when reasonably necessary.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, court order, subpoena, or legal process;
Respond to a lawful government request;
Investigate fraud, abuse, or security incidents;
Enforce our Terms of Service;
Protect the safety, rights, or property of users, providers, our business, or others; or
Establish, exercise, or defend a legal claim.

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other business transaction.

The recipient may continue to use the information as described in this Privacy Policy unless you are notified otherwise.

We may disclose information when you instruct us to do so or provide additional consent.

9. Your Choices and Privacy Requests

Depending on where you live and subject to applicable law, you may have the right to request that we:

Confirm whether we hold personal information about you;
Provide access to certain personal information;
Correct inaccurate information;
Delete certain information;
Provide a portable copy of certain information;
Stop future promotional communications;
Stop future sale or sharing of your information; or
Explain the categories of information we collect and disclose.

You may submit a privacy request by contacting us at [Contact Email].

Include “Privacy Request” in the subject line and provide enough information for us to identify your records and understand your request.

We may need to verify your identity before completing a request. We will use verification information only to process and document the request.

We will not discriminate against you for exercising a privacy right protected by applicable law.

You may ask us not to sell or share your information for future service requests by contacting us at [Contact Email].

An opt-out request will not necessarily reverse a disclosure that occurred before we received and processed your request. If your information has already been sent to an independent provider, you may also need to contact that provider directly.

Requesting that we stop sharing your information may prevent us from connecting you with service providers.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Process service requests;
Operate our directory and referral services;
Maintain business and accounting records;
Administer contractor relationships;
Document consent and communications;
Prevent fraud and abuse;
Resolve complaints;
Enforce agreements; and
Comply with legal obligations.

Retention periods vary based on the type of information, how it is used, contractual obligations, legal requirements, and legitimate business needs.

We may retain aggregated or deidentified information that cannot reasonably be linked to an individual.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, database, transmission method, or storage system can be guaranteed to be completely secure. You provide information through the website at your own risk.

If you believe information submitted through the website has been compromised, contact us at [Contact Email].

12. Independent Service Providers

Service providers contacted through the website are independent businesses and are not our employees or agents.

Once we disclose your information to an independent provider, that provider is responsible for its own privacy and security practices.

You should review the provider’s privacy practices and contact the provider directly regarding:

Communications sent by the provider;
The provider’s storage or use of your information;
Requests to delete information held by the provider; and
Requests to stop calls, texts, or emails from that provider.

We are not responsible for an independent provider’s failure to follow its own privacy policy or comply with applicable law.

13. Third-Party Links and Services

The website may contain links to contractor websites, social networks, mapping services, review websites, advertisers, or other third-party services.

We do not control the privacy, security, content, or business practices of third-party websites. This Privacy Policy does not apply to information collected directly by those third parties.

Review the privacy policy of any third-party website before providing personal information.

14. Children’s Privacy

OahuJunkHaulers.com is intended for adults seeking or providing property-related services.

We do not knowingly collect personal information from children under 13. A child under 13 should not submit information through the website.

If you believe a child has submitted personal information, contact us at [Contact Email] so we can review and, where appropriate, delete the information.

15. Do Not Track and Privacy Signals

Some browsers offer a “Do Not Track” setting. Because there is not one universally accepted method for responding to these signals, the website may not respond to every browser Do Not Track setting.

Where applicable law requires recognition of a supported universal opt-out preference signal, we will process that signal as required.

16. Visitors From Outside the United States

The website is operated for users seeking services in Oʻahu, Hawaiʻi, and information may be processed and stored in the United States.

If you access the website from another country, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.

Where legally required, we will implement appropriate measures concerning international data transfers and cookie consent.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, service providers, legal obligations, or information practices.

The revised policy will be posted on this page with an updated effective date. Changes become effective when posted unless a later date is stated.

Your continued use of the website after an updated policy takes effect constitutes acknowledgment of the revised policy.

18. Contact Us

Questions, privacy requests, or complaints concerning this Privacy Policy may be sent to:

Oahu Junk Haulers Operated by: Oahu Junk Haulers LLC Website: OahuJunkHaulers.com Email: info@oahujunkhaulers.com

Privacy notice